Frequently Asked Questions (FAQs)

How Can We Help You? 

This page is here to asked some of your questions which customers like you often asked and in case you don’t find any question of yours here, don’t hesitate to contact us via phone (whatsapp or text), e-mail, or live chat (bottom right corner).


Can I trust this website?

We are official website and equipped with the best customer service team. We are able to provide you with the best price on the market without sacrificing quality. Moreover, we guarantee the secure payment that helps secure a purchase and a customer’s payment information in a transaction.

Is my information safe?

Absolutely! The website has a very stable database, which protects all information on the website, encrypts customer information, and protects the privacy and right of each user.

How to do place an order?

Kindly follow these steps to place an order.

  • Browse our shop and select the product(s) you want and click “Add to Cart”
  • While in Cart, check what you want is in your cart and then click “Proceed to Checkout”
  • While in Checkout please kindly fill in the required information needed for your shipping, select your method of payment and the “tick the agree terms and condition box” followed by click the button “PLACE ORDER”
  • Immediately after that, you’ll receive order confirmation message to your e-mail same as we too we’ll receive.
  • Then you can later follow up with your payment.
Is there a minimum order?

Yes, for some products there are minimum quantity to order.

Can I get a discount?

Yes, you can. Those buying in bulk or paying via Bitcoin will get discount on their purchase. So don’t miss the opportunity and save some money.

What are the payment methods?

Bitcoin Bitcoin

Zelle Zelle

Cashapp Cashapp

Apple Pay apple pay

PayPal paypal

Product Inquiry

Is the quality guaranteed?

Certainly! Smartwhip Store 8-Gram cream chargers and 580-Gram Nirtous Oxide Tanks have passed the international food grade test, meet the high standards of the United States, the European Union, China, etc., and have a series of recognized high authority certificates.

Do they come with nozzles?

Yes. Each 580g tank is equipped with a plastic nozzle for ease to use.

Do I need to buy regulators?

You will need to do so. The pressure regulator is designed with high standards to guarantee maximum safety. Each one costs $75 buying it.

Are they compatible with my dispenser?

In most cases, our 8g cream chargers and 580g cream chargers are compatible with most whipped cream dispensers on the market. By applying the combo, you can get the best whipped cream and recipes result.

How to dispose of empty canisters?

Ensure to have a trash or use this black sophiscated plastics and keep out of reach of children.

How can I return products?

At SmartWhip Store, we strive to provide you with the best price and services all the time. Returning a product is the last thing we do not want to encounter with. Before returning products, Please contact our customer service team ( first and they give the best answers for that.

Shipping & Delivery

How long does shipping takes?

Shipping within USA and Canada take 2-3 days max all depending on your state location. While to Europe, Asia, North America (excluding USA and Canada), South America, Africa shipping will take 3-5 days. Lastly, for those in Australia it will take 7 days (1 week).

Can you ship to my place?

Yes we can, we are out to deliver and grow our network so we ship Globally. Hence, wherever your are, you aren’t left out.

Can I enjoy free shipping?

Smartwhip Store offers free shipping services for our beloved customers. But note it’s mostly offered to clients who order in Bulk and pay in large amount, but can still also be offer to any other customer. Just contact us and we’ll negotiate that.

What shipping services do you have?

We take the first priority in FedEx, UPS,USPS, Express Delivery Ground (for the USA and CA), DPD (for the UK), DHL (for EU), and AU POST (for AU) services. We work deeply with these carriers so as to make sure our orders can be professionally processed and delivered.